UX Work
I am currently a Principal Design Researcher for Walmart, when I lead research for the marketplace seller experience. Before that I was a UX Researcher for Home Depot QuoteCenter as well as freelance researcher for agencies.
My work has focused on working with stakeholders to identify critical strategic opportunities, forming comprehensive research plans, leading and and executing various research methodologies, reporting findings to wide ranging audiences, and mentoring team members.
Here are some case studies that share more details:
Creating
Personas
Usability
Surveys
Tactical
Research
Defining a Complex
Problem Space